Contract & Billing Support Specialist

CBRE Group, Inc.; New York (NY); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

CBRE Group, Inc. is seeking a Contract Support Associate to provide superior customer service and administrative support across a large business unit, facility, or account.

The role focuses on managing contractual service delivery, vendor onboarding, invoicing, and cost-saving initiatives. The position involves detailed financial and operational tasks, including review of invoices, margins, and quotations, while ensuring safety and QHSE documentation is maintained.

Formación

• High School Diploma or GED with 3-4 years of job-related experience.
• Understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Organisational skills with an advanced inquisitive mindset.
• Advanced math skills, including calculating percentages, discounts and markups.

Responsabilidades

• Respond to client inquiries and ensure timely, quality service delivery and follow-up to ensure satisfaction.
• Understand the contract scope and ensure all work is carried out accordingly.
• Act as a financial and operational systems champion; suggest cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review invoices, ensure correct cost centre coding, manage billing applications, margins, and purchase orders.
• Review and approve maintenance billing invoices and projects per contracted agreements.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring Health & Safety compliance and maintain QHSE documentation.

Conocimientos

Customer service

Administrative support

Analytical thinking

Communication

Organizational skills

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

CBRE Group, Inc. is seeking a Contract Support Associate to provide superior customer service and administrative support across a large business unit, facility, or account.

The role focuses on managing contractual service delivery, vendor onboarding, invoicing, and cost-saving initiatives. The position involves detailed financial and operational tasks, including review of invoices, margins, and quotations, while ensuring safety and QHSE documentation is maintained.