Contract Support Specialist: Billing, Vendors & Compliance

CBRE Group, Inc.; St. Louis (MO); Hybrid; USD 45,000 - 65,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support across a large business unit, facility, or account.

The role participates in contract quality management and ensures contractual requirements are fulfilled. You’ll handle inquiries, understand contract scope, manage billing, cost centers, and vendor coordination, while supporting financial reporting and safety documentation.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills: percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and ensure all work is carried out accordingly.
• Be a financial and operational systems champion. Identify cost-saving opportunities to maximize savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding; coordinate billing, margins, and invoices to clients.
• Review and approve maintenance billing invoices and projects as per contracted agreements; ensure delivery of core outputs.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring Health & Safety compliance, including HSE reporting and maintaining QHSE docs.
• Gather and analyze data to solve complex problems; may suggest new techniques.
• Impact own team and closely related teams; suggest process improvements.

Skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support across a large business unit, facility, or account.

The role participates in contract quality management and ensures contractual requirements are fulfilled. You’ll handle inquiries, understand contract scope, manage billing, cost centers, and vendor coordination, while supporting financial reporting and safety documentation.