Contract Operations & Client Support Specialist

CBRE; Minnesota; On-site; USD 42,000 - 84,000; Full time

Job summary

CBRE in Minnesota is seeking a Contract Support Associate to provide outstanding customer service and administrative support to a large Business Unit, Facility, or Account. This role sits within Contract Quality Management and ensures contractual requirements are fulfilled.

You will handle client inquiries, manage contract scope, oversee billing and vendor onboarding, and prepare monthly reports for Account reviews.

Qualifications

• High School Diploma or GED required with 3–4 years of related experience.
• Strong understanding of processes, procedures, systems and concepts in own function.
• Ability to evaluate and communicate complex content clearly.
• Proficiency with Word, Excel, Outlook and other MS Office tools.
• Good organizational skills and analytical mindset.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand contract scope and ensure work aligns with it.
• Champion financial and operational systems; identify cost-saving opportunities.
• Coordinate and onboard vendors; manage sub-contractor paperwork.
• Review invoices, cost centers, quotations and purchase orders.
• Review maintenance billing and projects per contracts; ensure core outputs.
• Respond to financial reports for Accounts Receivable, Payable and POs.
• Deliver monthly reporting support for Contract and BU reviews.
• Support Health & Safety requirements and maintain QHSE documentation.
• Gather and analyze data to solve problems and propose improvements.
• Impact own team and related teams; propose process improvements.

Skills

MS Office proficiency

Advanced math

Organizational skills

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE in Minnesota is seeking a Contract Support Associate to provide outstanding customer service and administrative support to a large Business Unit, Facility, or Account. This role sits within Contract Quality Management and ensures contractual requirements are fulfilled.

You will handle client inquiries, manage contract scope, oversee billing and vendor onboarding, and prepare monthly reports for Account reviews.