Remote Contract Support & Billing Specialist

RemoteFetch; Allentown (Lehigh County); Remote; USD 52,000 - 78,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate for a remote position based in the Eastern Time Zone.

You will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account, ensuring contractual requirements are fulfilled. You will respond to client inquiries, understand contract scopes, manage billing processes, onboard vendors, and support monthly contract reviews.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills including percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and ensure all work is carried out accordingly.
• Be a financial and operational systems champion with focus on cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review invoices and ensure accurate cost center coding; manage billing applications, margins, and purchasing.
• Review and approve maintenance billing invoices and projects per contracted agreements.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements and maintain QHSE documentation.
• Analyze data to identify problems and propose new techniques.

Skills

Advanced math

Organizational skills

Analytical thinking

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate for a remote position based in the Eastern Time Zone.

You will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account, ensuring contractual requirements are fulfilled. You will respond to client inquiries, understand contract scopes, manage billing processes, onboard vendors, and support monthly contract reviews.