Contract Support Specialist

CBRE Group, Inc.; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to provide customer service and administrative support within a large Business Unit, Facility, or Account. This role is part of the Contract Quality Management function and focuses on delivering contractual services in line with client requirements.

You will coordinate vendors, review invoices, assist with billing, and support monthly reports while upholding health, safety, and quality standards to help drive efficient service delivery.

Qualifications

• High School Diploma or GED with 3-4 years of job-related experience.
• Knowledge of a range of processes, procedures, systems, and concepts within own job function.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• Advanced math skills including percentages, discounts, and markups.

Responsibilities

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and ensure all work is carried out accordingly.
• Be a financial and operational systems champion; identify cost-saving opportunities to maximize savings.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review invoices and ensure cost center coding; coordinate billing, margins, and quotations with site teams and head office.
• Review and approve maintenance billing invoices and projects per contracts; ensure delivery of core outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Support Health & Safety compliance including HSE reporting and maintaining QHSE documentation.
• Gather and analyze data to solve complex problems and suggest improvements to processes.

Skills

Advanced math

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to provide customer service and administrative support within a large Business Unit, Facility, or Account. This role is part of the Contract Quality Management function and focuses on delivering contractual services in line with client requirements.

You will coordinate vendors, review invoices, assist with billing, and support monthly reports while upholding health, safety, and quality standards to help drive efficient service delivery.