Contract Support & Billing Specialist

CBRE Group, Inc.; Sandston (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support across a large business unit. The role emphasizes accurate processing, timely inquiries, and adherence to contract scope.

You will respond to inquiries, assist with billing and invoicing, coordinate vendor onboarding, and support monthly reporting and financial tasks. Strong MS Office, math, and organizational skills are essential for success.

Qualifications

• Requires High School Diploma or GED and 3-4 years of related experience.
• Strong MS Office skills and ability to communicate complex information clearly.
• Excellent organizational and mathematical calculation abilities.

Responsibilities

• Respond to client inquiries and concerns and ensure timely service delivery and follow-up.
• Understand the scope of the contract and ensure work is carried out accordingly.
• Be a financial and operational systems champion; suggest cost-saving opportunities to maximize savings targets.
• Coordinate and onboard vendors for reactive and planned works; manage sub-contractor paperwork.
• Review invoices, ensure correct cost center coding, and coordinate billing and quotations with site teams and head office.
• Review and approve maintenance invoices and projects per contracted agreements; ensure delivery of core outputs.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring health & safety compliance, including HSE reporting and maintaining QHSE documentation.
• Gather and analyze data to identify and solve complex problems; propose new techniques as needed.
• Impact own team and related teams; suggest process improvements.
• Suggest improvements to existing processes and solutions to improve team efficiency.

Skills

Advanced math

Organizational skills

Analytical thinking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support across a large business unit. The role emphasizes accurate processing, timely inquiries, and adherence to contract scope.

You will respond to inquiries, assist with billing and invoicing, coordinate vendor onboarding, and support monthly reporting and financial tasks. Strong MS Office, math, and organizational skills are essential for success.