Contract Operations & Billing Specialist

CBRE Group, Inc.; Town of Texas (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support to a large business unit or account. You will manage contractual service delivery, vendor onboarding, invoicing, and financial reporting to ensure contractual requirements are met.

The role involves coordinating with site teams and head office, maintaining compliance with health and safety requirements, and driving process improvements to increase efficiency.

Responsibilities

• Respond to client inquiries and ensure timely service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and ensure work is carried out accordingly.
• Be a financial and operational systems champion; suggest cost-saving opportunities to maximize savings.
• Coordinate and onboard vendors for reactive and planned works; manage sub-contractor paperwork.
• Review invoices; ensure accurate cost center coding; coordinate billing and submit invoices to clients.
• Review and approve maintenance billing invoices and projects as per contracted agreements; ensure core outputs.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring Health & Safety compliance, maintain QHSE documentation, and promote a safe work environment.
• Gather and analyze data to identify and solve complex problems with little precedent; suggest new techniques.
• Impact own team and related teams; suggest improvements to processes to boost efficiency.

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to deliver exceptional customer service and administrative support to a large business unit or account. You will manage contractual service delivery, vendor onboarding, invoicing, and financial reporting to ensure contractual requirements are met.

The role involves coordinating with site teams and head office, maintaining compliance with health and safety requirements, and driving process improvements to increase efficiency.