Contract IT Desktop Support - Remote & Onsite, up to $32/hr

Radiant Systems Inc; Tempe (AZ); Ibrido; USD 36.000 - 52.000; Tempo pieno

Descrizione del lavoro

Radiant Systems Inc. in Tempe, AZ seeks an IT Desktop Support Specialist to provide on-site and remote end-user support, troubleshoot hardware and software, and support Microsoft 365 apps in an enterprise environment.

You will install and configure computers, manage support tickets, assist with printer and peripheral issues, and participate in upgrades and special projects, with a focus on delivering reliable, user-friendly IT services.

Competenze

• Experience with Microsoft 365 applications.
• Knowledge of Microsoft Intune.
• Hardware and software support experience.
• Desktop support and end-user technical support knowledge.

Mansioni

• Provide onsite and remote desktop support to end users.
• Troubleshoot PC hardware and software issues.
• Support Microsoft 365 applications and Intune.
• Install and configure computers, software, and applications.
• Provide support for printers, scanners, and other peripherals.
• Manage and update technical support tickets.
• Escalate technical issues when required.
• Maintain site documentation and system configurations.
• Assist with desktop/laptop upgrades and special projects.

Conoscenze

Microsoft 365 applications

Microsoft Intune

Hardware and software support

Desktop support

Formazione

Bachelor's degree

Descrizione del lavoro

Radiant Systems Inc. in Tempe, AZ seeks an IT Desktop Support Specialist to provide on-site and remote end-user support, troubleshoot hardware and software, and support Microsoft 365 apps in an enterprise environment.

You will install and configure computers, manage support tickets, assist with printer and peripheral issues, and participate in upgrades and special projects, with a focus on delivering reliable, user-friendly IT services.