Contract CSR: AR & Admin Support (18 Months)

UniFirst; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Health Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Direct Payroll Deposit

Life Insurance

Employee Assistance Program

Profit Sharing

Job summary

UniFirst is seeking a dedicated Customer Service Representative for an 18-month contract to act as the liaison between customers and the company. You will handle accounts inquiries by phone or email and support the Sales Department while ensuring accurate data entry and timely communications.

The role emphasizes teamwork, professional communication, and the ability to manage accounts receivable tasks. Training will be provided on the job to empower personal growth and service excellence.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process.
• Partner and provide administrative support to UniFirst's Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Communication

Time management

Organization

Problem solving

Team player

Basic math

Data entry

Education

High School diploma or GED

Tools

Microsoft Office

Job description

UniFirst is seeking a dedicated Customer Service Representative for an 18-month contract to act as the liaison between customers and the company. You will handle accounts inquiries by phone or email and support the Sales Department while ensuring accurate data entry and timely communications.

The role emphasizes teamwork, professional communication, and the ability to manage accounts receivable tasks. Training will be provided on the job to empower personal growth and service excellence.