Customer Service Rep - 18-Month Contract w/ AR Support

UniFirst; Dallas (TX); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Profit Sharing

Direct Payroll Deposit

Employee Assistance Program

Job summary

UniFirst is seeking a dedicated Customer Service Representative on a 18‑month contract to act as the liaison between customers and the company. The role includes assisting with accounts, processing credits and exchanges, and supporting the Sales Department, with on-the-job training provided.

The position emphasizes strong communication, data entry, and AR duties, as part of a dynamic team in a fast-paced environment. On-site with a 5-day work week and weekends off.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Verbal & written communication skills: professional telephone and email etiquette.
• Essential skills: active listener, responsive, and personable.
• Proficient knowledge of Microsoft Office products (Outlook, Excel, Word, TEAMS).
• Time management and organizational skills with attention to detail.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Communication

Active listening

Time management

Problem solving

Team player

Administrative support

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

TEAMS

Job description

UniFirst is seeking a dedicated Customer Service Representative on a 18‑month contract to act as the liaison between customers and the company. The role includes assisting with accounts, processing credits and exchanges, and supporting the Sales Department, with on-the-job training provided.

The position emphasizes strong communication, data entry, and AR duties, as part of a dynamic team in a fast-paced environment. On-site with a 5-day work week and weekends off.