Contract CSR — 18-Month Impact & Training

UniFirst; Los Angeles (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

On-the-job training

Health Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Employee Discount

Employee Referral Bonuses

Profit Sharing

Direct Payroll Deposit

Job summary

UniFirst in Los Angeles is seeking a Customer Service Representative on an 18-month contract to cover a leave of absence. You will serve as a liaison between customers and UniFirst, delivering outstanding service and support.

Responsibilities include answering inquiries by phone or email, handling accounts receivable tasks, processing credits and exchanges, and collaborating with the Sales Department. A strong emphasis on accuracy, communication, and teamwork will be essential.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Communication skills

Time management

Microsoft Office

Detail oriented

Education

High School diploma or GED

Tools

Outlook

Excel

Word

TEAMS

Job description

UniFirst in Los Angeles is seeking a Customer Service Representative on an 18-month contract to cover a leave of absence. You will serve as a liaison between customers and UniFirst, delivering outstanding service and support.

Responsibilities include answering inquiries by phone or email, handling accounts receivable tasks, processing credits and exchanges, and collaborating with the Sales Department. A strong emphasis on accuracy, communication, and teamwork will be essential.