18-Month Contract CSR: Quick Impact & Training

UniFirst; Savannah (GA); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

On-the-job training

Health Insurance

Tuition Reimbursement

Paid Time Off

Profit Sharing

Employee Discount

Job summary

UniFirst is seeking a dedicated Customer Service Representative for an 18-month contract to cover a leave of absence. The role acts as a liaison between customers and the company, handling inquiries by phone or email while supporting the Sales department.

The position includes accounts receivable duties, basic data entry, and interaction with UniFirst staff. On-the-job training and a 5-day work week with Saturdays and Sundays off are offered.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• Verbal & written communication skills: professional telephone and email etiquette.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Customer service

Accounts receivable

Communication skills

Time management

Team-player

Problem solving

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Excel

Word

TEAMS

Job description

UniFirst is seeking a dedicated Customer Service Representative for an 18-month contract to cover a leave of absence. The role acts as a liaison between customers and the company, handling inquiries by phone or email while supporting the Sales department.

The position includes accounts receivable duties, basic data entry, and interaction with UniFirst staff. On-the-job training and a 5-day work week with Saturdays and Sundays off are offered.