Contract and Payout Operations Analyst

Milestone Technologies, Inc.; Austin (TX); Ibrido; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Milestone Technologies, Inc. is seeking a Contract & Payout Operations Analyst for a 12-month contract in Austin, TX (3-days onsite per week). You will manage Salesforce records, contracts, and payout data, ensuring accuracy across procurement and finance systems.

Responsibilities span contracts & records, payout operations, and reporting/QA tooling. Must have deal fulfillment experience, contract interpretation ability, and meticulous attention to detail; Salesforce experience and Excel skills

Competenze

• Deal fulfillment experience through contracting-to-payout lifecycle in high-volume environments.
• Contract/ legal-adjacent experience; reading and interpreting contract language with high attention to detail.
• Exceptional attention to detail in high-volume, deadline-driven transactional work with documented processes.

Mansioni

• Contracts & Records: Create, update, and maintain Salesforce records with full field completeness.
• Run hygiene sweeps to identify blanks, duplicates, and mismatches.
• Input executed contracts and metadata into Salesforce and internal tools; validate against source documents.
• Coordinate supplier setup and onboarding through procurement systems; track intake from submission to activation.
• Monitor onboarding and third‑party assessment status; keep requesters informed of pipeline status.
• Support contract, PO, and non-PO documentation; maintain audit-ready file trails.
• Payout Operations: Prepare and submit payout requests with complete supporting detail.
• Validate payouts within contract caps and approved amounts; ensure coding matches budgets.
• Track payouts end-to-end; reconcile paid amounts and document variances.
• Collaborate with Revenue Accounting, Deal Ops, and Finance on close support.
• Reporting, QA & Tooling: Maintain trackers, dashboards, and status reports; flag variances.
• Produce payout and budget utilization reporting at multiple levels; perform completeness checks.
• Reconcile data across Salesforce, contracts, procurement, finance, and trackers.

Conoscenze

Deal fulfillment

Contract/ legal‑adjacent

Attention to detail

Strumenti

Excel

Salesforce

Descrizione del lavoro

Title: Contract and Payout Operations Analyst (Contract management, Deal desk/procurement, Salesforce)

Location: Austin TX (3-days onsite/week)

Duration: 12-months contract

Must-Have Skills

1 Deal fulfillment experience — hands‑on experience shepherding deals through a contracting-to‑payout or equivalent fulfillment lifecycle, in a high‑volume environment.

2 Contract/legal‑adjacent experience (non‑attorney) — comfort reading and interpreting legal contract language and acting on specific terms; preparing contract drafts, updating contracts, and similar work requiring high attention to detail.

3 Exceptional attention to detail and accuracy in high‑volume, deadline‑driven transactional work, with the ability to follow documented processes precisely.

Nice‑to‑have Skills

2 Highly proficient Excel/spreadsheet skills — lookups, pivot tables, conditional logic, data cleanup, and basic reconciliation.

3 Experience scaling processes, programs, or organizations (moving manual work toward automation). Salesforce experience is also a strong plus, given ~80% of the work happens there. A tech background is neutral — neither a requirement nor a disadvantage.

Job Description: Contract & Payout Operations Analyst

Responsibilities

Contracts & Records

Create, update, and maintain Salesforce records (accounts, contracts, incentive requests, payout records) with full field completeness.

Run regular hygiene sweeps to identify blanks, stale values, duplicates, and mismatches.

Input executed contracts and associated metadata — entity, term dates, caps, approved amounts, GL account, cost center, project, purchasing category, supplier number — into Salesforce and adjacent internal tools, validating each field against the source document.

Coordinate supplier setup and onboarding through internal procurement systems; track intake requests from submission through supplier record activation.

Monitor onboarding and third‑party assessment status, keep requesters informed of pipeline status.

Maintain accurate supplier reference data — name, entity, status, supplier ID — and verify consistency across procurement systems and Salesforce.

Support contract, PO, and non‑PO documentation requirements, maintaining a complete and audit‑ready file trail.

Payout Operations

Prepare and submit payout requests with complete, correctly formatted supporting detail, including invoice descriptions, amounts, currency, dates, coding, and required attachments.

Perform pre‑submission validation to confirm payout amounts fall within contract caps and approved amounts, accounting codes match the parent budget, and the entity matches the contract.

Track payouts end‑to‑end from request through approval to payment, maintaining a single source of truth for status and aging.

Diagnose and resolve rejections and exceptions at root cause, resubmit, and document recurring patterns for prevention.

Reconcile paid amounts against approved and contracted amounts, escalating variances with supporting detail.

Partner with Revenue Accounting, Deal Operations, and Finance on documentation requests and month‑and‑quarter‑end close support.

Reporting, QA & Tooling

Maintain recurring trackers, dashboards, and status reports on a fixed cadence; refresh inputs, reconcile against source systems, and flag variances.

Produce payout and budget utilization reporting — committed vs. approved vs. paid vs. remaining — at partner, program, and portfolio level.

Run structured completeness checks against defined criteria before records advance a stage; produce exception lists identifying gaps and owners.

Reconcile entity data across Salesforce, contract records, procurement and supplier systems, finance systems, and trackers.

Manage lists, picklists, templates, access requests, intake forms, and queue configuration in internal tools, and document their operation.

Own open‑item logs and follow up with stakeholders on outstanding inputs.

Maintain current, step‑by‑step SOPs for all recurring processes as tooling evolves.