Sales Operations Analyst I

Spectraforce Technologies, Inc.; Austin (TX); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Spectraforce Technologies, Inc. in Austin, TX is seeking a Contract & Payout Operations Analyst for a 12-month engagement.

The role focuses on day-to-day data inputs, tracking, reporting, and transactional execution to support partner incentive programs, including Salesforce hygiene, contract intake, supplier onboarding, and payout processing. The position demands high-volume, detailed work with strict accuracy.

Qualifications

• 1-3 years experience in operations, sales/revenue operations, contract administration, procurement, AP/AR support, data entry/QA, or related field.

Responsibilities

• Create, update, and maintain Salesforce records with full field completeness.
• Run hygiene sweeps to identify blanks, duplicates, and mismatches.
• Input executed contracts and related data into Salesforce and internal tools, validating against source documents.
• Coordinate supplier setup and onboarding through procurement systems; track intake from submission to activation.
• Monitor onboarding status, elevate blockers, and keep requesters informed of pipeline status.
• Maintain supplier data across systems and verify consistency.
• Support contract, PO, and non-PO documentation, ensuring audit-ready files.
• Prepare and submit payout requests with complete supporting detail (descriptions, amounts, currency, dates).
• Perform pre-submission validation to confirm payouts align with contracts and budgets.
• Track payouts end-to-end and resolve rejections and exceptions with root-cause analysis.
• Reconcile paid amounts against approved amounts and coordinate with Finance during close.
• Maintain trackers, dashboards, and status reports on a fixed cadence; refresh inputs and flag variances.
• Reconcile entity data across Salesforce, contracts, procurement, and finance systems.
• Manage templates, access requests, and SOPs as tooling evolves.
• Own open-item logs and follow up with stakeholders on inputs.

Skills

Deal fulfillment

Contract language familiarity

Attention to detail

Salesforce proficiency

Tools

Salesforce

Job description

Contract & Payout Operations Analyst

Duration: 12 Months

Location: Austin, TX - 3 days / week

This role owns the day-to-day data inputs, tracking, reporting, and transactional execution that keep partner incentive and investment programs running: Salesforce record hygiene, contract intake into internal tooling, supplier onboarding coordination, payout request submission and tracking, recurring report maintenance, and cross-system completeness checks. The work is high-volume, detail-intensive, and deadline-driven. A single mistyped field can hold up a partner payment, misstate a number in a leadership review, or fail a finance control. The ideal candidate finds genuine satisfaction in a clean, fully reconciled dataset - and in a payout that clears first-pass with no exceptions.

Responsibilities

Contracts & Records

• Create, update, and maintain Salesforce records (accounts, contracts, incentive requests, payout records) with full field completeness.
• Run regular hygiene sweeps to identify blanks, stale values, duplicates, and mismatches.
• Input executed contracts and associated - entity, term dates, caps, approved amounts, GL account, cost center, project, purchasing category, supplier number - into Salesforce and adjacent internal tools, validating each field against the source document.

Procurement & Supplier Onboarding

• Coordinate supplier setup and onboarding through internal procurement systems; track intake requests from submission through supplier record activation.
• Monitor onboarding and third-party assessment status, elevate blockers, and keep requesters informed of pipeline status.
• Maintain accurate supplier reference data - name, entity, status, supplier ID - and verify consistency across procurement systems and Salesforce.
• Support contract, PO, and non-PO documentation requirements, maintaining a complete and audit-ready file trail.

Payout Operations

• Prepare and submit payout requests with complete, correctly formatted supporting detail, including invoice descriptions, amounts, currency, dates, coding, and required attachments.
• Perform pre-submission validation to confirm payout amounts fall within contract caps and approved amounts, accounting codes match the parent budget, and the entity matches the contract.
• Track payouts end-to-end from request through approval to payment, maintaining a single source of truth for status and aging.
• Diagnose and resolve rejections and exceptions at root cause, resubmit, and document recurring patterns for prevention.
• Reconcile paid amounts against approved and contracted amounts, escalating variances with supporting detail.
• Partner with Revenue Accounting, Deal Operations, and Finance on documentation requests and month- and quarter-end close support.

Reporting, QA & Tooling

• Maintain recurring trackers, dashboards, and status reports on a fixed cadence; refresh inputs, reconcile against source systems, and flag variances.
• Produce payout and budget utilization reporting - committed vs. approved vs. paid vs. remaining - at partner, program, and portfolio level.
• Run structured completeness checks against defined criteria before records advance a stage; produce exception lists identifying gaps and owners.
• Reconcile entity data across Salesforce, contract records, procurement and supplier systems, finance systems, and trackers.
• Manage lists, picklists, templates, access requests, intake forms, and queue configuration in internal tools, and document their operation.
• Own open-item logs and follow up with stakeholders on outstanding inputs.
• Maintain current, step-by-step SOPs for all recurring processes as tooling evolves.

Minimum Qualifications

• 1-3 years of experience in operations, sales/revenue operations, contract administration, procurement, AP/AR support, data entry/QA, or a related field.
• Demonstrated hands-on Salesforce experience; able to navigate objects, list views, reports, and bulk edits independently and explain how records relate.
• Exposure to transactional finance or procurement workflows (invoices, payments, POs, supplier setup, approval routing). Formal accounting background not required.
• Strong spreadsheet skills, including lookups, pivot tables, conditional logic, data cleanup, and basic reconciliation.
• Demonstrated track record of accuracy in high-volume, detail-oriented work.
• Clear, concise written communication; able to flag an issue succinctly with the relevant facts attached.
• Ability to follow documented processes precisely and identify when a process itself is broken.

Preferred Qualifications

• Comfort operating in ambiguity across multiple systems that do not perfectly reconcile.
• Demonstrated discretion handling confidential partner, contract, and financial information.

Must-Have Skills

• 1 Deal fulfillment experience - hands-on experience shepherding deals through a contracting-to-payout or equivalent fulfillment lifecycle, in a high-volume environment.
• 2 Contract/legal-adjacent experience (non-attorney) - comfort reading and interpreting legal contract language and acting on specific terms; preparing contract drafts, updating contracts, and similar work requiring high attention to detail.
• 3 Exceptional attention to detail and accuracy in high-volume, deadline-driven transactional work, with the ability to follow documented processes precisely.

Nice-to-have Skills

• 1 Deal desk experience.
• 2 Highly proficient Excel/spreadsheet skills - lookups, pivot tables, conditional logic, data cleanup, and basic reconciliation.
• 3 Experience scaling processes, programs, or organizations (moving manual work toward automation). Salesforce experience is also a strong plus, given ~80% of the work happens there. A tech background is neutral - neither a requirement nor a disadvantage.