Contract Accommodations Program Architect

WhiteCap Search; Miami (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

WhiteCap Search seeks a seasoned Accommodations Program Architect to design and implement a robust, scalable workplace accommodations function. You will lead all program build activities for 6–9 months, shaping infrastructure, workflows, and governance to anchor the function long-term.

You will collaborate with HR leadership, Legal, Leave, Benefits, and Workers' Compensation while designing training for HR Business Partners and managers.

Qualifications

• 5+ years of direct experience managing workplace accommodation programs under ADA/ADAAA, PWFA, or Title VII.
• Experience designing or overhauling an accommodations program with policy guidance.
• Deep knowledge of ADA interactive process, documentation standards, and essential functions.
• Experience supporting diverse workforce populations including field or construction roles.
• Ability to develop policies, SOPs, and training for legal scrutiny.

Responsibilities

• Design end-to-end accommodations process, intake to determination and monitoring.
• Build case management infrastructure including data fields and retention.
• Develop governance, escalation paths, and legal triggers.
• Create policy templates, SOPs, and documentation tools.
• Lead training for HR Partners and managers; act as senior SME during build.

Skills

ADA/ADAAA knowledge

Policy development

Stakeholder management

Project management

AI-enabled workflows

Education

ADAC

CPDM

CLMS

PHR/SPHR

Tools

ServiceNow

Job description

WhiteCap Search seeks a seasoned Accommodations Program Architect to design and implement a robust, scalable workplace accommodations function. You will lead all program build activities for 6–9 months, shaping infrastructure, workflows, and governance to anchor the function long-term.

You will collaborate with HR leadership, Legal, Leave, Benefits, and Workers' Compensation while designing training for HR Business Partners and managers.