Senior People Consultant & Accommodations Specialist
Abroad Work
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Benefits offered by this job
Job summary
Qualifications
- 7+ years of experience in HR or employee relations.
- Thorough knowledge of Federal and State disability laws.
- Experience managing confidential data in compliance with privacy laws.
Responsibilities
- Engage employees and managers on work-related issues.
- Manage accommodation requests across the Americas.
- Develop proactive solutions based on data trends.
Skills
Education
Tools
Job description
Your work days are brighter here.
About the Team
Our People Consultant (PC) & Accommodations Team supports our Workmates across the Americas as part of the broader Talent Services organization. The PC & Accommodations team works directly with leaders and employees to provide performance coaching, counsel, and support. We regularly partner across various teams to develop policies/processes, use data to drive decision making, and are a trusted advisor to the business. The Accommodations Specialist plays an integral role on the People Consultant team by overseeing the entire accommodations program, processes, and engaging directly with leaders and employees to find suitable accommodations globally.
About the Role
Responsibilities and Qualifications of the Role:
- Engage as a trusted adviser and subject matter expert to coach employees and managers on sensitive work-related issues related but not limited to conflict resolution, performance management, interpretation of company policy, culture and values, and make recommendations to help resolve complex and unique employment related issues.
- Assist managers and employees in understanding and applying people tools, policies, and procedures to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance.
- Analyze data, understand trends, and develop proactive solutions to further support business objectives.
- Work closely with Talent Services team members to implement specific HR processes and transactions to support employee and manager-generated requests.
- Manage the accommodation program across the Americas region.
- Partner with various cross-functional teams to assure our accommodation practices are best-in-class and we are meeting all regulatory requirements.
- Respond to employee and candidate inquiries related to the reasonable accommodations processes and policy, engage in the interactive process, and collect required documentation.
- Utilize a case tracking system to maintain up-to-date records for all accommodation requests.
- Utilize relevant and appropriate medical information to assist with identifying and implementing reasonable accommodations through the interactive process.
- Consult with HR partners and provide guidance on accommodation matters.
- Research and translate job duties between essential and non-essential job functions.
- Approve and/or negotiate reasonable alternative accommodations as well as deny requests based on relevant factors when appropriate.
- Identify/spot issues and opportunities for process improvement and recommend/implement solutions.
- Manage multiple accommodation requests while adhering to case management standards and working within SLAs.
- Complete ad-hoc projects, reporting, and tasks as the need arises with cross-functional HR/Partner teams working on or leading projects/programs.
Qualifications:
- 7+ years of relevant experience working in employee relations, HR generalist, or HR business partner role with accommodation specific case management experience, working directly with employees, candidates, and cross-functional partners on end-to-end solutions.
- Sound knowledge and understanding of relevant employment standards and legislation.
- Thorough knowledge of US-specific Federal and State disability laws regarding assessing and determining accommodations for employees with disabilities, specifically ADA/ADAAA and FMLA.
- Demonstrate effective influencing skills to provide resolution to complex and highly sensitive employee issues.
- Ability to work independently and be part of a team environment while developing strong professional relationships with peers, managers, executives, and cross-functional teams.
- Ability to use sound judgment to problem solve, make decisions, and involve necessary individuals at the appropriate time.
- Displays the highest commitment to customer service and maintaining an outstanding employee experience.
- Demonstrated experience building relationships and influencing others while working cross-functionally with all levels of the organization.
- Experience communicating decisions effectively and recognizing legal risk associated with disability issues while prioritizing case elements.
- Experience exercising independent judgment and discretion while leveraging company policies and practices to determine appropriate action.
Preferred Qualifications:
- Prefer experience with Workday and HR Acuity.
- BA/BS degree in Human Resources is helpful but not required.
- HR or Disability Management certification preferred.
- Experience managing confidential employee and candidate data in compliance with legal privacy laws.
About You
- This is an amazing hybrid-opportunity for an experienced HR Generalist to develop and grow their capabilities within an exciting and high-growth company.
- You will demonstrate a broad scope of knowledge and experience and contribute proactively to the development of policies and processes, work with people leaders to improve performance, effectively set clear expectations, and to support both the employee and leaders in the pursuit of desired business outcomes.
- In addition, this role will be the point of contact for our employees and candidates requesting an accommodation. You will play a pivotal role in responding to employees and candidates with disabilities/health conditions who request reasonable accommodations while also consulting with cross-functional partners to ensure consistent support is provided and risks are mitigated.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workday’s comprehensive benefits please click here.
- Primary Location: USA.GA.Atlanta
- Primary Location Base Pay Range: $109700 USD - $164500 USD
- Additional US Location(s) Base Pay Range: $104200 USD - $189600 USD
Our Approach to Flexible Work
With Flex Work we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects and partners (depending on role). This means you\'ll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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