Consumer Loan Consultant - Outbound Sales

Mariner Finance; Front Royal (VA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Base + incentive

Leads provided

11 holidays

15 days PTO

Career growth

Job summary

Mariner Finance is seeking a customer-focused sales associate to join our Front Royal branch. You will make outbound calls, assess customer needs, and present lending options while working toward individual and branch goals.

Role combines daily customer interactions with compliance and a fast-paced environment. We offer a base hourly wage with uncapped bonus potential, strong benefits, and opportunities for growth.

Qualifications

• 1+ years of experience in a sales position.
• Highly motivated individual with an interest in the consumer finance industry.
• Capable of sustaining or exceeding individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and cutting-edge technologies.
• Complete functions in a timely manner while maintaining accuracy.
• High school diploma or equivalent.
• Must be able to obtain any essential licenses required by the state.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learns Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Outbound calling

Communication skills

Customer focus

Team player

Education

High school diploma or equivalent

Tools

CRM software

Loan processing system

Job description

Mariner Finance is seeking a customer-focused sales associate to join our Front Royal branch. You will make outbound calls, assess customer needs, and present lending options while working toward individual and branch goals.

Role combines daily customer interactions with compliance and a fast-paced environment. We offer a base hourly wage with uncapped bonus potential, strong benefits, and opportunities for growth.