Consultative Inside Sales Pro

Waste-Pro; Fruitville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Alpha Dumpster is seeking an Inside Sales Representative to drive growth through phone-based customer service and sales support. You will respond to inbound inquiries from construction customers, convert calls to sales, and process orders using our CRM tools.

In this role you will coordinate deliveries, advocate for customers, and explore cross-sell opportunities while leveraging Salesforce, Zendesk and Tower to stay organized and efficient.

Qualifications

• Proven sales history with 2 years of progressive sales experience preferred.
• Consultative and solutions-based selling skills.
• Computer skills; Salesforce experience preferred; MS Outlook, Word and Excel.
• Highly motivated, self-starter and a team player.
• Strong written and oral communication; organized with problem-solving.
• Ability to handle a heavy volume of calls professionally.
• Ability to multitask.
• Organized and creative in removing sales obstacles.

Responsibilities

• Respond to inbound calls or emails within inside sales environment from construction customers requesting service with Alpha Dumpster.
• Convert incoming calls into sales and record details of transactions.
• Make outbound calls to current and prospective customers and initiate sales.
• Enter sales orders and apply payments to accounts.
• Identify customer needs and recommend products and cross/up-sell.
• Establish accounts with pricing, billing, and service details.
• Follow up on deliveries and ensure containers arrive as scheduled.
• Advocate for customers by coordinating with the right departments.
• Use Salesforce, Zendesk, Tower for daily tasks.
• Maintain excellent verbal and written communication; retain customers and offer alternatives to cancellations.

Skills

Sales experience

Consultative selling

Communication skills

Multitasking

Team player

Tools

Salesforce

Zendesk

Tower

MS Outlook

MS Word

MS Excel

Job description

Alpha Dumpster is seeking an Inside Sales Representative to drive growth through phone-based customer service and sales support. You will respond to inbound inquiries from construction customers, convert calls to sales, and process orders using our CRM tools.

In this role you will coordinate deliveries, advocate for customers, and explore cross-sell opportunities while leveraging Salesforce, Zendesk and Tower to stay organized and efficient.