Inside Sales Rep Downtown Sarasota!

Waste Pro USA Inc.; Sarasota (FL); Presencial; USD 38 000 - 68 000; Tempo integral

Resumo da oferta

Alpha Dumpster is seeking an energetic Inside Sales professional to respond to inbound inquiries and aggressively pursue outbound opportunities. You will explain products, close sales, and manage orders from initiation to payment application.

You’ll nurture customer relationships, set up accounts, and coordinate with operations to ensure on-time deliveries. The role requires strong communication, multitasking, and a solutions-based approach within an office setting.

Qualificações

• Proven sales history with 2 years of progressive sales experience preferred.
• Demonstrated ability to apply consultative and solutions-based selling skills.
• Superior written and oral communication skills with strong organization.

Responsabilidades

• Respond to inbound calls or emails and convert into sales.
• Make outbound calls to current and prospective customers to explain products and initiate sales.
• Enter sales orders and apply payments to customer accounts.
• Promote Alpha Dumpster products and services for cross/up-sell opportunities.
• Establish customer accounts with service type, pricing, and billing details.
• Follow up on deliveries to ensure containers arrive on schedule.
• Collaborate with departments using Salesforce, Zendesk, and Tower.

Conhecimentos

Sales experience

Consultative selling

Customer service

Communication

Multitasking

Ferramentas

Salesforce

Zendesk

Tower

Descrição da oferta de emprego

ESSENTIAL JOB FUNCTIONS:

• Respond to inbound calls or emails within inside sales environment from construction customers requesting service with Alpha Dumpster. Convert incoming calls into sales. Records details of sales transactions and submit reports to Sales Manager
• Make outbound calls to current and prospective customers, explain details of different products and services offered and initiates sales.
• Enter sales orders. Accept payment and apply it to the appropriate customer account
• Determine customer needs and recommend appropriate products and solutions. Proactively promote Alpha Dumpsters products and services to customers for cross/up-sell opportunities.
• Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Analyzes and understands the choices and capacities of the customer and suggest suitable products.
• Following up on deliveries to ensure container arrived as scheduled.
• Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right departments and people.
• Operate within our proprietary systems to complete your job efficiently and effectively. (Salesforce, Zendesk, Tower)
• Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers.
• Provides customer retention by providing high level customer service and offering alternatives to cancellation request.

QUALIFICATIONS:

• Proven sales history with 2 years of progressive sales experience preferred
• Demonstrated ability to apply consultative and solutions-based selling skills.
• Computer skills necessary. Salesforce experience preferred. Proficiency in MS Outlook, Word and Excel.
• Highly motivated, self-starter who is also a team player
• Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem-solving skills.
• Ability to handle a heavy volume of calls in a professional and efficient manner,
• Ability to multitask.
• Ability to react well under pressure, treat others with respect and take feedback.
• Organized and intellectually able to eliminate sales obstacles through creative and adaptive

WORK ENVIRONMENT:

Normal setting for this job is: Office Setting Alpha Dumpster

OTHER JOB RESPONSIBILITIES:

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Alpha Dumpsters.
• Any additional job duties that may be assigned by the Supervisor.