Inside Sales Manager & Trainer | Lead & Grow Team

Waste-Pro; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

Waste-Pro in Sarasota, FL, is hiring an Inside Sales Trainer to train and lead the Alpha Dumpster Inside Sales Team. The role focuses on optimizing the customer experience by coaching the sales staff, mentoring, and developing relationships with current and new customers.

Responsibilities include hiring, training, and guiding the team, implementing lead-gen strategies, handling escalations, and staying current on industry trends. Excellent communication and CRM experience are required.

Qualifications

• Bachelor's degree preferred in marketing, business, or related field.
• Two years of sales or call center managerial experience preferred.
• Detail-oriented with multi-project management ability.
• Excellent written and oral communication, strong organizational and interpersonal skills.
• Professional demeanor and adaptability.
• Proficiency with MS Office and CRM software, preferably Salesforce.
• Creative thinker with ability to produce innovative solutions.

Responsibilities

• Hire, train, coach, and lead the Sales Team to support customers.
• Develop and implement lead generation strategies to meet goals.
• Guide the sales team through difficult calls; resolve escalations.
• Lead team meetings and set expectations for best practices.
• Support team on projects and daily tasks.
• Research competitors and market trends to adapt strategies.
• Develop strategies and goals based on market conditions and customer needs.

Skills

Leadership

Training

Sales

Customer relationship management

CRM Salesforce

Communication

Project management

Education

Bachelor's degree in marketing, business, or related field

Tools

Salesforce

MS Outlook

Word

PowerPoint

Excel

Job description

Waste-Pro in Sarasota, FL, is hiring an Inside Sales Trainer to train and lead the Alpha Dumpster Inside Sales Team. The role focuses on optimizing the customer experience by coaching the sales staff, mentoring, and developing relationships with current and new customers.

Responsibilities include hiring, training, and guiding the team, implementing lead-gen strategies, handling escalations, and staying current on industry trends. Excellent communication and CRM experience are required.