Solutions-Driven Inside Sales Pro

Waste-Pro; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Alpha Dumpster is seeking an Inside Sales Representative to drive short- and long-term growth through over-the-phone customer service and sales support. You will respond to inbound inquiries, convert leads to sales, and process orders in our CRM systems, including Salesforce, Zendesk, and Tower.

You will also make outbound calls to current and prospective customers, assess needs, upsell products, set up accounts with pricing and billing, follow deliveries, and advocate for customers by

Qualifications

• 2 years of progressive sales experience preferred.
• Consultative and solutions-based selling skills.
• Salesforce experience preferred; MS Outlook/Word/Excel skills.
• Highly motivated self-starter and team player.
• Strong written and verbal communication; organized.
• Ability to handle a heavy volume of calls and multitask.
• Resilient under pressure and collaborative.

Responsibilities

• Respond to inbound calls or emails; convert to sales and log details.
• Make outbound calls to discuss products and initiate sales.
• Enter sales orders and apply payments.
• Assess customer needs and upsell Alpha Dumpster products.
• Set up customer accounts with service types, pricing, billing.
• Follow up on deliveries to ensure on-time arrival.
• Advocate for customers by coordinating with the right teams.
• Utilize Salesforce, Zendesk and Tower to complete tasks.
• Communicate effectively with potential customers.
• Support customer retention by offering alternatives to cancellations.

Skills

Consultative selling

Sales experience

Communication

Multitasking

Team player

Problem solving

Organizational skills

Tools

Salesforce

Zendesk

Tower

MS Outlook

MS Word

MS Excel

Job description

Alpha Dumpster is seeking an Inside Sales Representative to drive short- and long-term growth through over-the-phone customer service and sales support. You will respond to inbound inquiries, convert leads to sales, and process orders in our CRM systems, including Salesforce, Zendesk, and Tower.

You will also make outbound calls to current and prospective customers, assess needs, upsell products, set up accounts with pricing and billing, follow deliveries, and advocate for customers by