Connectivity Dispatcher I - Route & Technician Support

Astound; Sandy (OR); On-site; USD 45,957,000 - 71,635,000; Full time

Benefits offered by this job

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Job summary

Astound is seeking a full-time on-site role in Sandy, Oregon to support field operations and customer communications. You will monitor technician routes, coordinate with field staff, perform pre-call and post-installation surveys, and verify ICOMS accounts with work orders.

Opportunities for growth and a comprehensive benefits package accompany this position. The role requires a high school diploma, strong communication skills, and proficiency in Microsoft Office and G-Suite.

Qualifications

• High school diploma or equivalent.
• 0 years experience.
• Proficiency in Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking a full-time on-site role in Sandy, Oregon to support field operations and customer communications. You will monitor technician routes, coordinate with field staff, perform pre-call and post-installation surveys, and verify ICOMS accounts with work orders.

Opportunities for growth and a comprehensive benefits package accompany this position. The role requires a high school diploma, strong communication skills, and proficiency in Microsoft Office and G-Suite.