Connectivity Dispatch Specialist (Entry Level)

Astound; San Antonio (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an Operations Associate to support technician routing, maintain clear communication with the field, and conduct pre- and post-install surveys. You will verify ICOMS work orders and assist in delivering reliable service.

We offer a comprehensive benefits package and an hourly base pay range of $16.00–$25.00, plus bonus opportunities. A high school diploma, 0 years experience, and strong Microsoft Office and G-Suite skills are required.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office
• G-Suite
• Effective communication skills (written and verbal)

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned

Skills

Effective communication

Microsoft Office

G-Suite

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is seeking an Operations Associate to support technician routing, maintain clear communication with the field, and conduct pre- and post-install surveys. You will verify ICOMS work orders and assist in delivering reliable service.

We offer a comprehensive benefits package and an hourly base pay range of $16.00–$25.00, plus bonus opportunities. A high school diploma, 0 years experience, and strong Microsoft Office and G-Suite skills are required.