Broadband Dispatcher: Route & Tech Coordination Specialist

Astound; San Marcos (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

PTO 80 hours

Floating Holidays

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee discounts

Job summary

Astound is seeking a motivated individual to monitor and assist with management of customer technician routes, maintain communication with technicians, perform pre-calls to customers, conduct post-installation surveys, and verify ICOMS accounts against work orders.

The position requires a high school diploma, 0 years experience, proficiency with Microsoft Office and G-Suite, and strong written and verbal communication.

Qualifications

• High school diploma or equivalent.
• 0 years of experience.
• Proficiency with Microsoft Office.
• Proficiency with G-Suite.
• Effective written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Communication skills

Education

High school diploma or equivalent

Job description

Astound is seeking a motivated individual to monitor and assist with management of customer technician routes, maintain communication with technicians, perform pre-calls to customers, conduct post-installation surveys, and verify ICOMS accounts against work orders.

The position requires a high school diploma, 0 years experience, proficiency with Microsoft Office and G-Suite, and strong written and verbal communication.