Broadband Dispatch Coordinator

Astound; Roseville (CA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k match

Medical/dental/vision insurance

PTO 80 hours

Floating holidays

Paid holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is hiring for a on-site role in California. You will monitor technician routes, communicate with crews, perform pre-call and post-install surveys, and verify ICOMS data against work orders. The role emphasizes customer service and reliable operation support.

Qualifications include a high school diploma or equivalent, proficiency with Microsoft Office and G-Suite, plus strong written and verbal communication skills. Regular full-time schedule with competitive benefits is offered.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office.
• G-Suite.
• Effective communication skills (written and verbal).

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Communication

Education

High school diploma or equivalent

Job description

Astound is hiring for a on-site role in California. You will monitor technician routes, communicate with crews, perform pre-call and post-install surveys, and verify ICOMS data against work orders. The role emphasizes customer service and reliable operation support.

Qualifications include a high school diploma or equivalent, proficiency with Microsoft Office and G-Suite, plus strong written and verbal communication skills. Regular full-time schedule with competitive benefits is offered.