Connectivity Dispatch Specialist II

Astound; Boston (MA); Presencial; USD 22 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k retirement plan

Insurance options including medical,,

Paid Time Off/Vacation: 80 hours

Floating Holiday: 40 hours

Paid Holidays: 7 days

Paid Sick Leave

Tuition reimbursement

Employee discount

Resumo da oferta

Astound in Boston, MA is seeking an entry-level team member. Base pay ranges from $16.00 to $25.00 per hour, with potential bonuses and a robust benefits package. The role suits candidates with a high school diploma and solid communication skills who want to grow within telecommunications operations.

The position involves coordinating field technician routes, maintaining clear team communication, handling pre-calls and post-install surveys, and verifying work orders.

Qualificações

• High school diploma or equivalent.
• 0 years of experience preferred.
• Proficient in Microsoft Office and Google Workspace.
• Strong written and verbal communication skills.
• Ability to coordinate with field technicians and teams.

Responsabilidades

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Conhecimentos

Microsoft Office

G-Suite

Effective communication

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

G-Suite

Descrição da oferta de emprego

Astound in Boston, MA is seeking an entry-level team member. Base pay ranges from $16.00 to $25.00 per hour, with potential bonuses and a robust benefits package. The role suits candidates with a high school diploma and solid communication skills who want to grow within telecommunications operations.

The position involves coordinating field technician routes, maintaining clear team communication, handling pre-calls and post-install surveys, and verifying work orders.