Connectivity Dispatch Specialist II

Astound; Sheridan (OR); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and innovative digital experiences. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At Astound, we offer a comprehensive benefits package and competitive hourly pay.

Qualifications

• Must have effective written and verbal communication skills.
• High school diploma or equivalent required.
• Proficiency with Microsoft Office and G-Suite preferred.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is a leading provider of internet, WiFi, mobile, and TV services, delivering reliable connectivity and innovative digital experiences. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At Astound, we offer a comprehensive benefits package and competitive hourly pay.