Broadband Dispatch Specialist II

Astound; Pittston (Luzerne County); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical/Dental/Vision/Life/STD

PTO 80 hours

Floating Holiday 40h

Paid Holidays 7

Paid Sick Leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a diligent on-site role in Pittston with a base hourly rate of 18.00–25.00 USD plus bonus potential. The position emphasizes coordinating technician routes, communication with field staff, and completing pre- and post-installation tasks.

Ideal candidates have a high school diploma, are proficient in Microsoft Office and G-Suite, and possess strong written and verbal communication. Benefits include retirement, health, PTO, holidays, and tuition reimbursement.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office required.
• G-Suite proficient.
• Effective written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication skills

Education

High school diploma or equivalent

Job description

Astound is seeking a diligent on-site role in Pittston with a base hourly rate of 18.00–25.00 USD plus bonus potential. The position emphasizes coordinating technician routes, communication with field staff, and completing pre- and post-installation tasks.

Ideal candidates have a high school diploma, are proficient in Microsoft Office and G-Suite, and possess strong written and verbal communication. Benefits include retirement, health, PTO, holidays, and tuition reimbursement.