Connectivity Dispatch & Route Specialist

Astound; Bellingham (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid Time Off

Employee discounts

Job summary

Astound is hiring for an entry-level support-focused role in Washington state, offering a base hourly pay range of $18.00 to $25.00 plus eligible bonuses and benefits. The position supports field technicians, coordinates routes, and helps ensure accurate pre- and post-installation communications for customers.

The role requires a high school diploma, strong communication, and proficiency with Microsoft Office and G-Suite.

Qualifications

• High school diploma or equivalent is required.
• Experience: 0 years.
• Proficiency in Microsoft Office and G-Suite.
• Excellent written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is hiring for an entry-level support-focused role in Washington state, offering a base hourly pay range of $18.00 to $25.00 plus eligible bonuses and benefits. The position supports field technicians, coordinates routes, and helps ensure accurate pre- and post-installation communications for customers.

The role requires a high school diploma, strong communication, and proficiency with Microsoft Office and G-Suite.