Conference Center Host & Event Setup Pro

Compass Group USA; City of Niagara Falls (NY); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Commuter Benefits

Flexible Spending Accounts

Life Insurance

Job summary

Compass Group is hiring for a Conference Services Attendant on a full-time basis at our New York location. The role involves maintaining meeting rooms and public areas to the highest standard and ensuring all meeting requirements are met before start times.

Responsibilities include setting up furniture and AV materials, assisting with room readiness, and providing prompt client service. Applicants should have prior customer service or houseman experience and be able to lift up to 50 pounds.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Prepares conference rooms with proper materials (pens, pads, handouts, event packages).
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains phone and email communication with clients, guests, team members, and support departments.
• Assists clients and visitors, including directions and escorting to conference rooms.
• Communicates with coworkers and service partners to share updated information.
• Provides recommendations to planning managers regarding room setups and solutions for challenges.
• Conducts weekly site inspections of meeting rooms and coordinates necessary services.
• Assists with basic audio visual equipment as needed.
• Maintains inventory of supplies and notifies supervisors when needed.
• Performs other duties as assigned.

Skills

Customer service

Houseman/porter experience

Microsoft Office

Written and verbal communication

Time management

Tools

Microsoft Office

Job description

Compass Group is hiring for a Conference Services Attendant on a full-time basis at our New York location. The role involves maintaining meeting rooms and public areas to the highest standard and ensuring all meeting requirements are met before start times.

Responsibilities include setting up furniture and AV materials, assisting with room readiness, and providing prompt client service. Applicants should have prior customer service or houseman experience and be able to lift up to 50 pounds.