Event Setup & Conference Services Specialist

Compass Group USA; Solon (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Compass Group USA in Solon, OH, is hiring for a Conference Services Attendant on a full-time basis. The role requires setup of meeting spaces, readiness checks, and daily guest service, with a 7:00 am to 4:00 pm schedule.

We offer hands-on training, meals and uniforms, and a comprehensive benefits package for full-time and part-time associates. Prior event setup and customer service experience is preferred; ability to lift up to 50 pounds is required.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Skills

Customer service

Physical strength

Communication skills

Time management

Tools

Microsoft Office

Job description

Compass Group USA in Solon, OH, is hiring for a Conference Services Attendant on a full-time basis. The role requires setup of meeting spaces, readiness checks, and daily guest service, with a 7:00 am to 4:00 pm schedule.

We offer hands-on training, meals and uniforms, and a comprehensive benefits package for full-time and part-time associates. Prior event setup and customer service experience is preferred; ability to lift up to 50 pounds is required.