Full-Time Conference Concierge & Setup Specialist

Compass Group, North America; Washington (District of Columbia); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Free shift meal

Uniform

Training & growth

Job summary

Seasons Culinary, part of Compass Group, is hiring for a full-time Conference Services Attendant at the Washington, DC area. The role emphasizes maintaining professional meeting spaces, assisting with room setups, and providing top-tier client service for events.

Responsibilities include arranging furniture, setting up AV basics, communicating with clients and staff, and ensuring rooms are ready for scheduled meetings. Prior experience in hospitality helps, with growth opportunities available.

Qualifications

• Previous customer service or houseman/porter experience preferred.
• Ability to lift up to 50 pounds.
• Working knowledge of Microsoft Office products.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Moves and places tables, chairs, and supply linens for each event in the conference center.
• Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
• Assists with conference room readiness to determine that the rooms are equipped with proper materials.
• Refreshes rooms between meetings.
• Provides prompt and detailed service as scheduled by management or by request.
• Maintains consistent phone and email communication with clients, guests, team members, and support departments.
• Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Provides recommendations to planning managers regarding appropriate room setups.
• Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
• Assists with basic audio visual equipment, as needed.
• Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
• Performs other duties as assigned.

Skills

Customer service

Houseman/Porter experience

Lifting 50 pounds

Communication skills

Tools

Microsoft Office

Job description

Seasons Culinary, part of Compass Group, is hiring for a full-time Conference Services Attendant at the Washington, DC area. The role emphasizes maintaining professional meeting spaces, assisting with room setups, and providing top-tier client service for events.

Responsibilities include arranging furniture, setting up AV basics, communicating with clients and staff, and ensuring rooms are ready for scheduled meetings. Prior experience in hospitality helps, with growth opportunities available.