Conference & Catering Services Coordinator

RRD; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Coverage

401(k) with company match

Life Insurance

Parental Leave

Tuition Assistance

Job summary

RRD is seeking an Office Services Associate to support daily operations in our New York office. You will manage conference room setup, AV equipment, and catering—ensuring smooth meetings and events while maintaining the facilities and pantry areas.

The role requires a high level of organization, strong customer service, and the ability to multitask in a fast-paced environment. Youll interact with vendors, colleagues, and clients with a professional demeanor and attention to detail.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year professional experience in hospitality, restaurant or housekeeping preferred.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must meet deadlines and complete projects promptly.
• Strong attention to detail is required.
• Team oriented and professional demeanor.
• Good written communication skills.
• Good problem-solving skills with escalation when needed.
• Able to work in a fast-paced, high-energy environment.
• Able to multitask on several projects simultaneously.
• Able to operate basic audio/visual equipment.
• Professional telephone demeanor.
• Anticipate client needs for meetings and events.
• Self-motivated with a positive can-do attitude.
• Proven customer service skills to build relationships.

Responsibilities

• Check conference room schedules and ensure accurate setup.
• Set up conference rooms with A/V equipment and supplies.
• Clean up conference rooms and return property to vendors.
• Prepare coffee and beverages in assigned kitchens.
• Maintain pantry and equipment cleanliness.
• Communicate with supervisor on meeting request concerns.
• Maintain inventory of catering supplies and order as needed.
• Place orders for food and beverages for meetings.
• Coordinate with vendors to secure competitive pricing.
• Assist in training new hires.
• Prioritize workflow and support process improvements.
• Answer phones in the Office Services center.
• Adhere to company and client site policies.
• Use equipment and supplies cost-effectively.
• Lift up to 50 lbs regularly.
• Provide back-up support to Reception and Office Services.

Skills

Interpersonal communication

Customer service

Organizational skills

Attention to detail

Teamwork

Problem solving

Multitasking

High school diploma

Professional demeanor

Phone etiquette

Education

High School Diploma or Equivalent

Tools

Audio/Visual Equipment

Job description

RRD is seeking an Office Services Associate to support daily operations in our New York office. You will manage conference room setup, AV equipment, and catering—ensuring smooth meetings and events while maintaining the facilities and pantry areas.

The role requires a high level of organization, strong customer service, and the ability to multitask in a fast-paced environment. Youll interact with vendors, colleagues, and clients with a professional demeanor and attention to detail.