Concur & Atriis Booking Tech Specialist

Safe Harbors Business Travel; Pennsylvania; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance (Employer-Sponsored)

Dental Insurance (Employer-Sponsored)

Life Insurance (Fully-Funded)

Long-Term Disability Insurance

Vision Insurance (Optional)

Short-Term Disability Insurance (STD)

401k with Company Match

Paid Time Off and Holidays

Job summary

Safe Harbors Business Travel seeks an E-Commerce & Travel Booking Support Specialist to act as a hands-on technical resource for Concur and Atriis, bridging corporate clients with internal teams to keep platforms running smoothly and evolving.

You will own tool documentation, train clients, analyze usage data, and streamline workflows while supporting account management and implementation teams. Travel up to 10% may be required.

Qualifications

• Bachelor's degree or equivalent hands-on experience.
• Certification or hands-on admin experience with a corporate online booking tool (Concur, Atriis, or similar).
• 2+ years in an e-commerce or digital operations role.
• 3+ years in travel agency industry preferred.

Responsibilities

• Configure, test, and maintain Concur and Atriis, rolling out updates with minimal disruption.
• Serve as front-line technical resource for client inquiries via email and phone.
• Own documentation for online booking tools and related processes.
• Partner with Account Management and Implementation to support existing clients.
• Build and maintain relationships with vendors to keep e-commerce services running.

Skills

Communication

Organization

Problem solving

Technical aptitude

Training delivery

Education

Bachelor's degree in IT/Business or related

Tools

Concur

Atriis

MS Office

Job description

Safe Harbors Business Travel seeks an E-Commerce & Travel Booking Support Specialist to act as a hands-on technical resource for Concur and Atriis, bridging corporate clients with internal teams to keep platforms running smoothly and evolving.

You will own tool documentation, train clients, analyze usage data, and streamline workflows while supporting account management and implementation teams. Travel up to 10% may be required.