Concierge | Part Time

Harmony Senior Services; Mechanicsville (VA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401k

Benefits packages (full-time & part‑t­

Training & development

Career laddering

Great work-life balance

Flexible scheduling

Job summary

Harmony Senior Services is seeking a friendly concierge/receptionist to welcome visitors, answer phones, transfer calls, and manage messages at the Mechanicsville community. The role includes monitoring security systems, greeting residents, and supporting front desk operations.

You will handle service requests, maintain logs, assist with scheduling van trips, and help with general administrative tasks while upholding confidentiality and a professional appearance.

Qualifications

• Must have a High School Diploma or GED.
• Must be neat, well groomed and professional in appearance.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized and work well with others as part of a team.
• Must communicate effectively in writing and verbally.
• Must be able to sit for extended periods.
• Must be flexible for weekends and holidays.

Responsibilities

• Greet visitors to the community and answer the telephone.
• Transfer calls or take messages as appropriate.
• Log service requests for residents and staff.
• Monitor front desk security and visitor logs.
• Maintain front desk and lobby area neat and clean.
• Sell meal tickets and process payroll deductions or checks.
• Coordinate resident van schedules.
• Respect confidentiality of resident information.
• Provide general office support across departments.

Skills

Reception skills

Customer service

Phone etiquette

Organization

Team player

Education

High School Diploma or GED

Job description

8227 Meadowbridge Road, Mechanicsville, Virginia 23116

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements:

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Pay Range: $16.50/hr - $17/hr

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling