Receptionist | Part Time

Harmony Senior Services; Martinsburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Harmony Senior Services in Martinsburg, WV is seeking a professional concierge/receptionist to perform front desk duties, greet visitors, answer phones, and coordinate administrative tasks for the residents and staff.

The role requires a high school diploma or GED, strong communication, and the ability to multi-task in a busy environment. A neat appearance and flexible schedule, including weekends and holidays, are expected.

Qualifications

• Must have prior administration experience in a professional setting.
• Experience answering phones in a courteous, professional manner.
• Organized and able to multi-task in a busy environment.
• Strong written and verbal communication skills.
• Professional appearance and neat, well-groomed presentation.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet visitors and answer phones, transferring calls as needed.
• Monitor doors, security systems, and fire panel as required.
• Maintain visitor sign-in and sign-out logs and complete records.
• Keep front desk and lobby area clean and orderly.
• Coordinate van schedules for residents.
• Perform clerical tasks such as filing, typing, and copying.
• Attend trainings and staff meetings.
• Protect resident privacy and confidentiality.
• Support other departments with administrative tasks.
• Other duties as assigned.

Skills

Administration experience

Phone handling

Customer service

Teamwork

Multitasking

Communication skills

Education

High school diploma or GED

Job description

13857 Apple Harvest Drive, Martinsburg, West Virginia 25403

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements:

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages

• Training, Development & Career Laddering

• Great work-life balance

• Flexible Scheduling