Concierge - PT

Harmony Senior Services; Mechanicsburg (Cumberland County); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

401k

Benefits packages (fulltime & parttime

Training & development

Career laddering

Great work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Mechanicsburg, PA, is seeking a courteous concierge/receptionist to greet visitors, answer phones, log visits, and support multiple departments at the community’s front desk.

The role requires a high school diploma or GED, professional appearance, strong organization, and excellent communication. Flexible scheduling includes weekends and holidays; training and career development are offered.

Qualifications

• Must possess a high school diploma or GED.
• Must be neat, well groomed, and professional in appearance.
• Must have experience in administrative functions.
• Must answer phones politely and professionally.
• Must be organized and able to work with others as part of a team.
• Must communicate effectively verbally and in writing.
• Must be able to sit for extended periods.
• Must be able to multi-task in a busy environment; flexible schedule including weekends and holidays.

Responsibilities

• Greet visitors and answer the telephone, transferring calls as needed.
• Monitor walkie-talkie, door security, and fire panel as required.
• Log resident sign-in/sign-out and visitor registrations.
• Maintain front desk and lobby area neat and organized.
• Sell meal tickets and process payroll deductions or checks.
• Coordinate van schedules for residents.
• Support with filing, typing, and copying for all departments.
• Attend in-services and staff meetings.
• Ensure building security; follow confidentiality policies.
• Complete other duties as assigned.

Skills

Administration

Phone etiquette

Communication

Organization

Teamwork

Education

High school diploma or GED

Job description

1910 Technology Parkway, Mechanicsburg, Pennsylvania 17050

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling