Concierge/Receptionist | Full-Time

Harmony Senior Services; Newark (DE); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder"

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Newark, Delaware seeks a friendly concierge/receptionist to greet visitors, answer calls, transfer messages, and provide general administrative support across the community.

You will monitor the front desk, security systems, and sign-in logs; keep the lobby neat; assist with meal tickets, scheduling, and resident transportation; and uphold confidentiality in all interactions. This role requires teamwork, reliability, and a professional appearance.

Qualifications

• Requires a high school diploma or GED.
• Professional appearance and courteous demeanor required.
• Experience in administrative tasks preferred.
• Strong verbal and written communication skills.

Responsibilities

• Greet visitors and answer the telephone professionally.
• Monitor security system and sign-in logs; ensure visitor registrations are accurate.
• Transfer calls and take messages as appropriate; log service requests for residents/staff.
• Maintain front desk area neat and organized; assist with coordinating resident transportation.
• Perform general office duties such as filing, typing, and copying; support all departments as needed.

Skills

Communication

Organization

Multi-tasking

Phone etiquette

Education

High school diploma or GED

Job description

2530 Old County Road, Newark, Delaware 19702

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling