Concierge | Part Time

Harmony Senior Services; Herndon (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k

Training & Career Laddering

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Herndon, VA is seeking a friendly concierge/receptionist to greet visitors, answer calls, and support administrative tasks in a busy senior living community.

You will monitor security systems, log resident activities, coordinate transportation, and assist with day-to-day front desk operations while upholding confidentiality and teamwork. Flexible scheduling and a professional presence are essential.

Qualifications

• Must have a high school diploma or GED.
• Be neat, well-groomed and professional in appearance.
• Experience in administrative functions.
• Answer phones politely and professionally.
• Be organized and a team player.
• Communicate effectively in writing and verbally.
• Able to sit for extended periods.

Responsibilities

• Greet all visitors to the community.
• Answer telephone and transfer calls to appropriate party.
• Monitor walkie-talkie, door security system and fire panel as needed.
• Log service request forms for residents and staff.
• Keep front desk and lobby area clean and neat at all times.
• Sell meal tickets and account for by payroll deduction or personal check.
• Ensure building security by monitoring sign-in/out and entrances/exits.
• Attend in-services and staff meetings as required.
• Coordinate van schedule for residents.
• Follow confidentiality policies regarding resident information.
• Perform supportive office functions for all departments including filing, typing, and copies.
• Complete all other duties as assigned.

Skills

Administrative experience

Phone etiquette

Teamwork

Written and verbal communication

Multitasking

Organized

Education

High school diploma or GED

Job description

2980 Centreville Road, Herndon, Virginia 20171

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements:

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Pay Ranges: $17/hr - $19/hr

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages

• Training, Development & Career Laddering

• Great work-life balance

• Flexible Scheduling