Concierge

Harmony Senior Services; Morgantown (WV); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401k + Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services is seeking a friendly and organized front desk administrator in Morgantown, WV. The role involves greeting visitors, answering and routing calls, and providing courteous reception for residents, families, and staff.

Responsibilities include monitoring security systems, maintaining logs, handling messages, and supporting multiple departments with clerical tasks. The position requires reliability, professional appearance, and a willingness to work weekends and holidays.

Qualifications

• Must possess a high school diploma or GED.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be able to communicate effectively in writing and verbally.

Responsibilities

• Greet visitors and answer the telephone, transfer calls to appropriate party, and take accurate messages.
• Monitor walkie-talkie, door security system and fire panel as needed.
• Complete administrative tasks such as filing and copying; log service requests.
• Enter and log visitor sign-in/sign-out and maintain logs.
• Coordinate van schedules for residents and assist with scheduling as required.
• Keep front desk and lobby area clean and presentable at all times.
• Process meal tickets and account for them by payroll deduction or checks.
• Ensure building security by monitoring entrances/exits and logs.
• Attend required in-services and staff meetings.

Skills

Phone etiquette

Administrative support

Team player

Written & verbal comms

Education

High school diploma or GED

Job description

50 Harmony Drive, Morgantown, West Virginia 26505

Job Description

• Greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages.
• Monitors walkie-talkie, door security system and fire panel as needed.
• Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.
• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner.
• Fills out and logs service request forms for residents and/or staff.
• Monitors and greets visitors to the community.
• Keeps front desk and lobby area clean and neat at all times.
• Sells meal tickets and accounts for by payroll deduction or personal check.
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure.
• Attends in-services and staff meetings as required.
• Assists with coordinating van schedule for residents.
• Follows confidentiality policies regarding release of resident information.
• Performs supportive office functions for all departments including filing, typing, and making copies.
• Completes all other duties as assigned.

Requirements

• Must possess a high school diploma or GED.
• Must be considerate, neat, well groomed and professional in appearance.
• Must dress in a professional manner.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized, and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers and management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and be able to multi-task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in-services and staff meetings.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling