Concierge - PRN

Harmony Senior Services; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Cincinnati, OH is seeking a friendly concierge/receptionist to manage front desk duties, greet visitors, answer calls, and support administrative tasks across the community.

You will monitor security systems, log visitor activity, coordinate resident transportation, and assist with filing, copying, and routine office functions while upholding confidentiality and professionalism.

Qualifications

• High school diploma or GED required.
• Must be neat, well-groomed and professional in appearance.
• Experience in administrative functions required.
• Ability to answer phones politely and professionally.
• Organized and team-oriented with good communication.
• Ability to sit for extended periods and multi-task in a busy environment.
• Willing to work weekends and holidays.
• Attend required in-services and staff meetings.

Responsibilities

• Transfer calls or take messages in a courteous, friendly manner.
• Log service requests for residents and staff.
• Greet visitors to the community and monitor front desk.
• Keep front desk and lobby area clean and neat at all times.
• Sell meal tickets and handle payroll deduction or personal checks.
• Ensure building security; monitor logs and entrances/exits.
• Attend in-services and staff meetings as required.
• Coordinate van schedules for residents.
• Maintain confidentiality of resident information.
• Provide supportive office functions including filing, typing, and copying.
• Complete all other duties as assigned.

Skills

Administrative tasks

Phone answering

Visitor greeting

Multi-tasking

Communication

Team collaboration

Professional appearance

Education

High school diploma or GED

Job description

6201 Clough Pike, Cincinnati, Ohio 45244

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling