Concierge Communications Clerk – Front Desk

Acacia Creek; Union City (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401K plan

Employee benefits

Job summary

Acacia Creek is seeking a courteous Front Desk/Concierge team member to greet visitors, answer calls, and support residents in a warm, professional manner.

You will manage multi-line telephone operations, coordinate messages, and assist with clerical tasks while maintaining a well-organized, clutter-free workspace. Prioritizing resident safety and confidential information is essential.

Qualifications

• High School Diploma or equivalent.
• 1 year of experience on a multi-line telephone console.
• Proficiency with Microsoft Office and basic computer skills.

Responsibilities

• Greet and direct visitors in a friendly and helpful manner.
• Answer all incoming calls and route messages to appropriate staff.
• Assist residents with outgoing calls and maintain accurate messages.
• Maintain organized office workspace and supplies; document control.
• Receive, coordinate, and distribute mail and deliveries.
• Maintain keys and resident status logs; provide back-up support as needed.

Skills

Multi-line telephone handling

Relationship building

Stress management

Pleasant demeanor

Concierge services awareness

Education

High School Diploma or equivalent

Tools

Microsoft Office

Windows (3.0 / 7.0)

Job description

Acacia Creek is seeking a courteous Front Desk/Concierge team member to greet visitors, answer calls, and support residents in a warm, professional manner.

You will manage multi-line telephone operations, coordinate messages, and assist with clerical tasks while maintaining a well-organized, clutter-free workspace. Prioritizing resident safety and confidential information is essential.