Front Desk Concierge for Resident Experience

Atria Senior Living - Woodlands - AL; Village of Ardsley (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid holidays and PTO

Health, dental, vision benefits

401(k) retirement plan with employer"s

Tuition reimbursement

Annual rewards program

Job summary

Atria Senior Living is seeking a friendly front desk associate to welcome residents and visitors, answer calls, coordinate appointments, and provide clerical support to the team.

The role supports staff with routine tasks, mail handling, and basic resident information, while contributing to a positive, service-oriented community environment. This position is onsite and offers comprehensive benefits.

Qualifications

• Basic First Aid and CPR certification where required.
• Able to read and understand simple instructions, memos, and short correspondence; write simple notes.
• Able to add, subtract, multiply and divide numbers, including decimals.
• Able to operate telephone, copy machine, mail systems, and other common office equipment.

Responsibilities

• Answer incoming calls in a cheerful, marketing-oriented way and forward to the right person.
• Greet on-site visitors and direct them to appropriate staff or departments.
• Coordinate guestroom reservations and manage appointment calendars.
• Assist with mail processing, deliveries, and maintenance of office supplies.
• Assist with rent collection and basic resident billing information as needed.
• Perform other clerical duties and support community operations.

Skills

First Aid/CPR

Reading & writing

Arithmetic skills

Telephone & office tools

Education

High school diploma or GED

Job description

Atria Senior Living is seeking a friendly front desk associate to welcome residents and visitors, answer calls, coordinate appointments, and provide clerical support to the team.

The role supports staff with routine tasks, mail handling, and basic resident information, while contributing to a positive, service-oriented community environment. This position is onsite and offers comprehensive benefits.