Bilingual Front Desk Concierge (Community Services)

Acacia Network; New York (NY); On-site; USD 34,000 - 42,000; Full time

Job summary

Acacia Network is seeking a Front Desk Clerk to serve as the first point of contact at El Cemi Housing Development. You will greet tenants and visitors, answer inquiries, direct calls, and relay messages to staff to ensure smooth flow of clients through the organization.

Responsibilities include monitoring building rounds for safety, providing clerical support, and reporting incidents to authorities. Bi-lingual ability is a plus, and professionalism under pressure is essential.

Qualifications

• Bi-lingual is a plus.
• Ability to multi task with strong organizational skills.
• Commitment to cultural diversity and sensitivity.
• Professional demeanor under pressure.

Responsibilities

• Greets tenants/clients and answers questions about general services provided.
• Operates back-up phones and directs calls to the appropriate staff.
• Answers phone line and responds to inquiries from tenants/clients/service providers.
• Takes and relays messages to appropriate sources promptly.
• Conducts and logs building rounds for safety and compliance issues.
• Provides clerical support as needed.
• Responds to incidents and reports to proper authorities.
• Ensures front desk area is tidy at all times.

Skills

Bilingual (English/Spanish)

Multitasking

Organizational skills

Diplomacy

Job description

Acacia Network is seeking a Front Desk Clerk to serve as the first point of contact at El Cemi Housing Development. You will greet tenants and visitors, answer inquiries, direct calls, and relay messages to staff to ensure smooth flow of clients through the organization.

Responsibilities include monitoring building rounds for safety, providing clerical support, and reporting incidents to authorities. Bi-lingual ability is a plus, and professionalism under pressure is essential.