Concierge Banking Specialist – Grow Client Relationships

Huntington; Dover, Northern (OH, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker in Dover, OH to serve walk-in customers with a concierge mindset. You will identify financial goals, educate customers on deposit products, and proactively grow relationships through a disciplined sales process.

You will process transactions, balance daily, and uphold risk and regulatory policies. The role requires 1 year of customer service in banking or related fields, and a High School Diploma or Bachelor’s degree.

Qualifications

• 1 year customer service in banking, financial services or goal driven retail sales.
• High School Diploma OR Bachelor’s Degree.
• Cash handling skills preferred but not required.
• Comfort with technology such as mobile services and online banking is a plus.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Process customer transactions accurately and balance daily while ensuring risk controls.

Skills

Customer service

Sales

Communication

Relationship management

Banking knowledge

Education

High School Diploma

Bachelor's Degree

Tools

Mobile banking apps

Online banking

Job description

Huntington is seeking a Customer Experience Banker in Dover, OH to serve walk-in customers with a concierge mindset. You will identify financial goals, educate customers on deposit products, and proactively grow relationships through a disciplined sales process.

You will process transactions, balance daily, and uphold risk and regulatory policies. The role requires 1 year of customer service in banking or related fields, and a High School Diploma or Bachelor’s degree.