Financial Concierge — Customer Experience Banker

Huntington; Kentucky; Hybrid; USD 38,000 - 55,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker to serve walk-in customers at the Newcomerstown, OH office. You will act as a financial concierge, handling deposits, opening accounts, and providing guidance on consumer banking products.

Emphasis on building relationships and proactive outreach. Role requires strong customer service, communication skills, and the ability to balance cash and process transactions accurately.

Qualifications

• High School Diploma or GED required; 1 year of customer service or related experience preferred.
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology such as mobile/online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile banking

Job description

Huntington is seeking a Customer Experience Banker to serve walk-in customers at the Newcomerstown, OH office. You will act as a financial concierge, handling deposits, opening accounts, and providing guidance on consumer banking products.

Emphasis on building relationships and proactive outreach. Role requires strong customer service, communication skills, and the ability to balance cash and process transactions accurately.