Financial Concierge: Grow Customer Relationships

Huntington Bancshares, Inc.; Johnstown (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Flexible work arrangements

Tobacco-Free Hiring Practice

Job summary

Huntington Bancshares, Inc. in Johnstown, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients identify goals and propose suitable deposit accounts and services.

You will process transactions accurately, balance daily, and strive to deepen customer relationships through proactive outreach, referrals, and collaboration with partners.

Qualifications

• 1 year of customer service or related role (administrative, military, etc.).
• Comfort with technology such as mobile and online banking.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Job description

Huntington Bancshares, Inc. in Johnstown, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients identify goals and propose suitable deposit accounts and services.

You will process transactions accurately, balance daily, and strive to deepen customer relationships through proactive outreach, referrals, and collaboration with partners.