Financial Concierge: Grow Customer Relationships

Huntington; Brunswick, Northern (OH, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huntington in Brunswick, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll handle transactions, educate on deposit products, and proactively identify financial goals.

You will grow relationships through a structured sales process, referrals, and collaboration with bank partners, while upholding security, risk, and regulatory policies.

Qualifications

• High School Diploma or GED and at least 1 year in customer service or related role.
• Bachelor's degree is acceptable in lieu of experience.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a structured sales process and referrals.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Cash handling

Technology familiarity

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Mobile banking apps

Job description

Huntington in Brunswick, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll handle transactions, educate on deposit products, and proactively identify financial goals.

You will grow relationships through a structured sales process, referrals, and collaboration with bank partners, while upholding security, risk, and regulatory policies.