Compassionate Veterinary Client Care Specialist

Murray Hill Veterinary Associates PA; New Providence (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with employer matching

Paid time off

Employee pet-care discounts

Employee assistance program

Uniform allowance

Job summary

Murray Hill Veterinary Associates PA is seeking a Client Service Representative for our New Providence, NJ hospital. This in-person role focuses on friendly, patient-centered service; no veterinary experience is required as we provide hands-on training to learn our systems and terminology.

Core duties include greeting clients, managing check-in/check-out, scheduling appointments, handling payments, and supporting doctors and technicians with a calm, compassionate approach.

Qualifications

• No veterinary experience required; hands-on training provided.
• Strong customer-service and communication skills.
• Ability to stay organized in a busy environment.
• Willingness to learn veterinary terminology and systems.

Responsibilities

• Greet clients and pets warmly and manage check-in/check-out.
• Schedule appointments and help the day’s operations run smoothly.
• Assist clients with payments and questions.
• Answer phone calls with empathy and provide help.
• Coordinate with doctors, technicians, and team members.
• Keep client and patient information accurate and organized.
• Provide reassurance to worried pet parents.

Skills

Customer service

Communication

Multitasking

Empathy

Phone etiquette

Job description

Murray Hill Veterinary Associates PA is seeking a Client Service Representative for our New Providence, NJ hospital. This in-person role focuses on friendly, patient-centered service; no veterinary experience is required as we provide hands-on training to learn our systems and terminology.

Core duties include greeting clients, managing check-in/check-out, scheduling appointments, handling payments, and supporting doctors and technicians with a calm, compassionate approach.