Compassionate Vet Front Desk & Client Services

VCA Animal Hospitals; Morris Plains (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid vacation

Sick days

401(k)

Pet discounts

Job summary

VCA Morris Plains Animal Hospital is seeking a Client Service Representative to be the welcoming face of the practice, guiding clients and their pets to exam rooms and handling inquiries with compassion.

You will schedule appointments, handle payments, discuss services and products, and support medical records and hospital upkeep in a friendly, fast-paced environment in Morris Plains, NJ.

Responsibilities

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Job description

VCA Morris Plains Animal Hospital is seeking a Client Service Representative to be the welcoming face of the practice, guiding clients and their pets to exam rooms and handling inquiries with compassion.

You will schedule appointments, handle payments, discuss services and products, and support medical records and hospital upkeep in a friendly, fast-paced environment in Morris Plains, NJ.